Services
Agency Licensing Solutions
Turning your vision into a licensed, operational reality.
Navigating the New York Department of Health (DOH) Certificate of Need (CON) process is complex. We manage the entire application life cycle to prevent rejections and delays.
LHCSA License Application Management: Comprehensive support for initial license applications, including character competence review, financial projections, and architectural review preparation.
Custom Policy & Procedure Manuals: We develop site-specific P&P manuals tailored to your agency’s scope of services, fully compliant with current state and federal regulations.
Corporate Structure & Business Planning: Assistance with business entity formation, EIN setup, and the creation of a professional business plan required for licensure and financing.
Insurance & Liability Guidance: Advisory on securing required Workers’ Compensation, Professional Liability, and Disability insurance.
Compliance & Audit Preparation
Protecting your license with proactive regulatory adherence.
Don’t wait for the surveyors to arrive to check your compliance. We provide “mock audits” that simulate the intensity of a real state survey.
Mock Surveys (DOH/JCAHO/CHAP): A rigorous on-site or remote review of your clinical records, personnel files, and administrative policies to identify risks before the state does.
Plan of Correction (POC) Development: If you have received deficiencies, we draft and help implement a robust Plan of Correction to satisfy regulatory bodies and prevent sanctions.
Quarterly Compliance Maintenance:
Ongoing retainers to keep your agency updated on changing laws (e.g., Wage Parity Act, Paid Sick Leave).
HIPAA Compliance: Risk assessments and implementation of secure protocols to protect Patient Health Information (PHI).
Contracting & Revenue Strategy
Expanding your payer network to maximize revenue.
A license is useless without the ability to bill. We help you secure contracts with the major payers in the New York market.
MLTC & FIDA Contracting: Assistance with credentialing and contract negotiation with Managed Long Term Care plans and Fully Integrated Duals Advantage plans.
CHHA & Hospital Partnerships: Strategy for forming relationships with Certified Home Health Agencies and hospital discharge planners to drive referrals.
Medicaid & Medicare Enrolment: Step-by-step guidance through the NPI application and Medicaid provider enrollment process.
Marketing Consultation: Developing a brand identity and marketing strategy to attract private-pay clients and referral sources.
Operations, Technology & HR
Building the infrastructure for scalable growth.
We implement the systems that allow your agency to run smoothly without administrative burnout.
EVV System Implementation: Selection, setup, and staff training for Electronic Visit Verification systems to ensure Medicaid billing compliance.
Billing & Payroll Setup: Configuring your software to handle complex billing codes, split-shift billing, and payroll integrations.
HR Compliance & Recruitment:
Setting up efficient onboarding workflows (I-9s, W-4s).Managing caregiver compliance (Medical clearance, background checks, fingerprinting).Strategies for recruiting and retaining quality Home Health Aides (HHAs).
